Photo Cred (The phone rings. Mary: “Good afternoon, [reception]. How can I—” Flustered Client: “Hello, I requested numerous items that I need right now!.” Mary: “Okay, can I have the requisition number?” Flustered Client: “You people always do this!!” Mary: “No, madam, I need the requisition number to check-” Flustered Client: “You ‘re useless!” Mary: “Ha! Then good luck to you. ” Slams Phone!) Of the skills needed to succeed in the … Continue reading Emotional Intelligence: The Super Power we all need to have.